FAQs
1. What is your online meal prep and delivery service?
Our online meal prep and delivery service offers a convenient way for you to enjoy delicious and nutritious meals without the hassle of cooking. We provide a variety of ready-to-eat meals that are prepared with high-quality ingredients and delivered straight to your door.
2. How does your meal prep and delivery service work?
Our meal prep and delivery service is simple and easy to use. You can browse our menu online and choose the meals you want to order. Once you've made your selection, you can proceed to checkout and provide your delivery address. We will then prepare your meals and deliver them to your doorstep on the scheduled delivery days.
3. What types of meals do you offer?
We offer a wide range of meals to suit different dietary preferences and restrictions. Our menu includes options for vegetarians, vegans, and meat lovers. You can find dishes such as Butter Chicken with Basmati Rice, Chicken Curry with Rice, and many more. We also offer gluten-free and dairy-free options.
4. Can I customize my meals?
At the moment, we do not offer customization options for individual meals. However, we are constantly working on expanding our menu to cater to a wider range of preferences. Keep an eye out for updates on our website and social media channels.
5. How long do the meals last?
Our meals are freshly prepared and have a shelf life of approximately 3-5 days when stored properly in the refrigerator. Each meal is labeled with a "best before" date to ensure you can enjoy it at its freshest.
6. Do you deliver to my area?
We currently offer delivery within Vancouver. You can check if we deliver to your area by entering your postal code during the checkout process. If we do not currently deliver to your area, please contact our customer support team for further assistance.
7. What are your delivery days and times?
We offer twice-weekly deliveries on Monday and Friday. The exact delivery times may vary depending on your location and the volume of orders. You will receive a notification with the estimated delivery time once your order is confirmed.
8. What is your refund policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Please refer to our refund policy for more information.
9. Do you sell your products in grocery stores?
Yes, we also sell our ready-to-eat products in select grocery stores. You can find our products in the some local stores in Vancouver. Please check with your local grocery store for availability.